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Is there a way to break out NPS by self-serve users?

tom_marsh_c8041

Half our team lives in Zendesk, so getting the feedback widget data in there matters. How clean has that been for you?

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Comments

maya_ng_63f0e

Same setup here. In our case it came down to the in-app survey being too broad.

aisha_trin_5121c

Curious what cadence you landed on. We over-asked and the health score tanked.

jack_mehta_a72d2

Curious what cadence you landed on. We over-asked and CES tanked.

cole_dunn_f506e

+1. The Marketo step is where ours kept breaking.

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