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Jira vs Segment for pushing NPS surveys data?

sam_holt_df040

Quick one. Since we switched CRMs last month, our response rate has been all over the place. Is that a CES tracking config issue or are we reading it wrong?

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sam_webb_58424

Worth checking your response rate window. Ours was skewed until we narrowed it.

ravi_vance_7d88e

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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