Half our team lives in Microsoft Teams, so getting the in-app survey data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying CES tracking to the account owner field.
+1. The Intercom step is where ours kept breaking.
+1. The Snowflake step is where ours kept breaking.
Have you tried routing it through Salesforce? Fixed the the health score gap for us.