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Stopping CES from sliding after we rolled it out to the support team?

sofia_ng_a8c08

Trying to get journey mapping right for enterprise accounts. The defaults don't quite fit. What did you change?

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gus_quinn_87a0a

We measure the health score weekly now and it's made session replay decisions much easier.

aisha_hale_f74d7

Same setup here. In our case it came down to NPS surveys being too broad.

paul_boyd_9a883

Spent a week on this. The fix was tying auto-theming to the account owner field.

kiran_boyd_34bdf

Honestly CES tracking didn't move NPS for us. Marketo did more.

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