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Pulling the health score out through the API for our warehouse

nadia_marsh_c5b61

We measured the health score before and after turning on response routing. The result surprised us. Anyone seen the same?

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jack_webb_f639e

Have you tried routing it through Intercom? Fixed the CES gap for us.

sam_pratt_0b364

Following. We're about to do the same thing for self-serve users.

maya_rourke_624c9

Following. We're about to do the same thing for enterprise accounts.

cole_calvi_eb93d

Curious what cadence you landed on. We over-asked and renewal rate tanked.

diego_holt_a0591

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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