nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stopping time-to-resolution from sliding after we moved to a quarterly cadence?

yuki_webb_75f7b

We measured churn before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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Time to Resolution

Comments

ned_pace_c57fc

Honestly response routing didn't move NPS for us. Intercom did more.

nadia_calvi_bd569

Worth checking your churn window. Ours was skewed until we narrowed it.

carl_pace_d51bb

Following. We're about to do the same thing for new onboarding cohorts.

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