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Salesforce sync dropping CES — anyone seen this?

diego_rourke_4af50

We're working through segments and we added a second product line. Curious how others have handled it, especially around CES. Any rules of thumb?

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felix_marsh_cdcca

We measure churn weekly now and it's made journey mapping decisions much easier.

tara_trin_a9d19

We hit this too. Scoping the feedback widget to new onboarding cohorts first made it manageable.

tara_ng_16f3e

We measure CSAT weekly now and it's made response routing decisions much easier.

priya_pratt_968e1

Have you tried routing it through Zendesk? Fixed the time-to-resolution gap for us.

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