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What worked for us setting up session replay

marcus_carr_6da10

We measured time-to-resolution before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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sam_hale_61243

+1. The Segment step is where ours kept breaking.

dana_carr_6d563

Curious what cadence you landed on. We over-asked and renewal rate tanked.

maya_mehta_6b8a5

+1. The HubSpot step is where ours kept breaking.

elena_webb_9250c

We measure the health score weekly now and it's made the feedback widget decisions much easier.

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