Half our team lives in Microsoft Teams, so getting the in-app survey data in there matters. How clean has that been for you?
+1. The Intercom step is where ours kept breaking.
Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.
We measure NPS weekly now and it's made segments decisions much easier.
We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.
+1. The Salesforce step is where ours kept breaking.