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SSO question affecting who sees dashboards

nina_carr_36c36

Posting this for new onboarding cohorts. We care most about CSAT and I'm not sure the in-app survey is the lever. Talk me out of it?

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cole_hale_b8177

We measure response rate weekly now and it's made the feedback widget decisions much easier.

kiran_akoto_1a40b

Curious what cadence you landed on. We over-asked and NPS tanked.

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