We're working through the feedback widget and we added a second product line. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Same setup here. In our case it came down to segments being too broad.
Honestly CSAT surveys didn't move CSAT for us. Microsoft Teams did more.
Spent a week on this. The fix was tying journey alerts to the account owner field.
Spent a week on this. The fix was tying dashboards to the account owner field.
