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How do you handle the in-app survey when we switched CRMs last month?

theo_hale_998f4

We're working through session replay and we moved to a quarterly cadence. Curious how others have handled it, especially around CES. Any rules of thumb?

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kiran_sato_d2e66

We measure CES weekly now and it's made NPS surveys decisions much easier.

owen_rourke_43d77

We measure NPS weekly now and it's made dashboards decisions much easier.

elena_nair_13b74

Have you tried routing it through Zapier? Fixed the response rate gap for us.

owen_calvi_b6dd2

Curious what cadence you landed on. We over-asked and NPS tanked.

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