We're working through CES tracking and volume tripled after launch. Curious how others have handled it, especially around response rate. Any rules of thumb?
Spent a week on this. The fix was tying journey alerts to the account owner field.
Worth checking your response rate window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to journey mapping being too broad.
Following. We're about to do the same thing for trial users.
