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What we shipped with response routing this quarter

gus_nair_fda86

We measured the health score before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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Comments

aisha_pace_74635

We measure time-to-resolution weekly now and it's made segments decisions much easier.

sam_pace_60486

Honestly auto-theming didn't move NPS for us. Segment did more.

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