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Segment sync dropping renewal rate — anyone seen this?

esme_akoto_b3c80

Posting this for our SMB tier. We care most about CES and I'm not sure session replay is the lever. Talk me out of it?

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yuki_trin_544c0

Worth checking your NPS window. Ours was skewed until we narrowed it.

mira_soto_6dc7f

Same setup here. In our case it came down to dashboards being too broad.

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