Quick one. Since we scaled past 5,000 accounts, our NPS has been all over the place. Is that a journey alerts config issue or are we reading it wrong?
Following. We're about to do the same thing for new onboarding cohorts.
+1. The Marketo step is where ours kept breaking.
+1. The Salesforce step is where ours kept breaking.
Spent a week on this. The fix was tying the feedback widget to the account owner field.