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Stopping NPS from sliding after we scaled past 5,000 accounts?

kiran_lund_d5ac8

Trying to get dashboards right for self-serve users. The defaults don't quite fit. What did you change?

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NPS

Enterprise

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esme_calvi_0d305

Spent a week on this. The fix was tying CES tracking to the account owner field.

mira_holt_5ff6d

Following. We're about to do the same thing for renewals at risk.

theo_nair_2e63f

+1. The Slack step is where ours kept breaking.

yuki_carr_33e42

We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.

carl_soto_1787e

Following. We're about to do the same thing for enterprise accounts.

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