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Is there a way to break out renewal rate by our SMB tier?

zoe_lund_7223c

Half our team lives in Jira, so getting journey alerts data in there matters. How clean has that been for you?

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omar_calvi_1149c

Following. We're about to do the same thing for new onboarding cohorts.

sam_okafor_152a3

Following. We're about to do the same thing for our SMB tier.

jack_carr_1b745

Same setup here. In our case it came down to the in-app survey being too broad.

kiran_calvi_a59f3

We hit this too. Scoping auto-theming to enterprise accounts first made it manageable.

liam_voss_121bd

Spent a week on this. The fix was tying journey mapping to the account owner field.

hana_holt_3910a

Curious what cadence you landed on. We over-asked and CSAT tanked.