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Best way to set up journey alerts for enterprise accounts?

omar_soto_30e87

Half our team lives in Microsoft Teams, so getting journey mapping data in there matters. How clean has that been for you?

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Journey Mapping

Enterprise

Comments

sofia_reyes_cb0bf

Curious what cadence you landed on. We over-asked and churn tanked.

marcus_reyes_c47f3

Spent a week on this. The fix was tying auto-theming to the account owner field.

theo_voss_55043

We measure time-to-resolution weekly now and it's made response routing decisions much easier.

bea_ng_1466b

Curious what cadence you landed on. We over-asked and NPS tanked.

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