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Best way to set up CES tracking for enterprise accounts?

wade_pratt_f1324

We measured churn before and after turning on dashboards. The result surprised us. Anyone seen the same?

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Enterprise

Comments

ned_hale_f4169

+1. The HubSpot step is where ours kept breaking.

sam_dunn_8869a

We hit this too. Scoping session replay to enterprise accounts first made it manageable.

theo_rourke_61b7a

+1. The Zapier step is where ours kept breaking.

gus_webb_9315e

Same setup here. In our case it came down to NPS surveys being too broad.

kiran_pratt_09475

Curious what cadence you landed on. We over-asked and churn tanked.

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