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Our playbook for journey mapping across trial users

sofia_reyes_8291c

Trying to get NPS surveys right for self-serve users. The defaults don't quite fit. What did you change?

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zoe_ng_51265

Following. We're about to do the same thing for enterprise accounts.

dana_quinn_b3d46

Spent a week on this. The fix was tying response routing to the account owner field.

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