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What worked for us setting up the feedback widget

nadia_sato_590e0

Half our team lives in Jira, so getting CSAT surveys data in there matters. How clean has that been for you?

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mira_rourke_3a731

Honestly the feedback widget didn't move CES for us. Jira did more.

zoe_reyes_c6a11

We hit this too. Scoping session replay to our SMB tier first made it manageable.

diego_boyd_09eac

Spent a week on this. The fix was tying the feedback widget to the account owner field.

zoe_trin_15a70

Curious what cadence you landed on. We over-asked and renewal rate tanked.

nina_rourke_0bb11

We hit this too. Scoping CSAT surveys to trial users first made it manageable.

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