Half our team lives in HubSpot, so getting journey alerts data in there matters. How clean has that been for you?
Following. We're about to do the same thing for trial users.
Following. We're about to do the same thing for our SMB tier.
Have you tried routing it through Salesforce? Fixed the time-to-resolution gap for us.
Honestly the feedback widget didn't move NPS for us. Segment did more.
We measure CES weekly now and it's made segments decisions much easier.