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Best way to set up segments for our SMB tier?

sofia_pratt_4aa23

Trying to get segments right for trial users. The defaults don't quite fit. What did you change?

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ned_holt_fa6ea

We measure NPS weekly now and it's made CSAT surveys decisions much easier.

zoe_mehta_41770

Have you tried routing it through Segment? Fixed the time-to-resolution gap for us.

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