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How do you handle NPS surveys when we switched CRMs last month?

felix_holt_d278b

Trying to get journey alerts right for self-serve users. The defaults don't quite fit. What did you change?

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CRM Migration

Comments

tom_calvi_78a2d

Curious what cadence you landed on. We over-asked and the health score tanked.

paul_lund_82d61

Have you tried routing it through Microsoft Teams? Fixed the time-to-resolution gap for us.

lena_trin_624d4

Spent a week on this. The fix was tying NPS surveys to the account owner field.

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