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Intercom integration setup tips for renewals at risk?

felix_frei_70dbf

Quick one. Since volume tripled after launch, our CSAT has been all over the place. Is that a the feedback widget config issue or are we reading it wrong?

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mira_webb_adca1

Have you tried routing it through Slack? Fixed the response rate gap for us.

marcus_calvi_01a30

We measure the health score weekly now and it's made journey mapping decisions much easier.

liam_dunn_b70c1

+1. The Zapier step is where ours kept breaking.

tom_nair_04a45

+1. The Zendesk step is where ours kept breaking.

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