nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do you handle the in-app survey when we switched CRMs last month?

omar_quinn_a3ddb

We measured renewal rate before and after turning on response routing. The result surprised us. Anyone seen the same?

Find more posts tagged with

Feedback Widget

CRM Migration

Comments

maya_webb_bddd9

Have you tried routing it through Slack? Fixed the time-to-resolution gap for us.

paul_webb_703ac

Spent a week on this. The fix was tying CES tracking to the account owner field.

priya_rourke_06bc1

Curious what cadence you landed on. We over-asked and the health score tanked.

liam_dunn_b70c1

Same setup here. In our case it came down to auto-theming being too broad.

hana_pace_ff92b

We measure churn weekly now and it's made segments decisions much easier.

dana_rourke_f5f33

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

maya_holt_333bc

+1. The Slack step is where ours kept breaking.

priya_holt_9afcc

Honestly auto-theming didn't move renewal rate for us. Snowflake did more.