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How do you handle response routing when we switched CRMs last month?

elena_pace_a2e8e

Half our team lives in Marketo, so getting the in-app survey data in there matters. How clean has that been for you?

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Response Routing

CRM Migration

Comments

lena_reyes_aa54d

Honestly CES tracking didn't move CSAT for us. Intercom did more.

tara_calvi_dc55f

Have you tried routing it through Snowflake? Fixed the NPS gap for us.

ivy_pace_b4080

We hit this too. Scoping CES tracking to enterprise accounts first made it manageable.

bea_rourke_ab0dd

Honestly response routing didn't move renewal rate for us. Zapier did more.

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