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Getting NPS surveys into Segment cleanly

cole_webb_0a228

We measured CSAT before and after turning on segments. The result surprised us. Anyone seen the same?

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Comments

owen_hale_3781f

+1. The Marketo step is where ours kept breaking.

aisha_dunn_6aec0

Curious what cadence you landed on. We over-asked and response rate tanked.

omar_ng_0d6e7

Honestly auto-theming didn't move response rate for us. Zapier did more.

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