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How do you handle NPS surveys when we rolled it out to the support team?

liam_akoto_6163d

Trying to get CES tracking right for our SMB tier. The defaults don't quite fit. What did you change?

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Comments

sofia_voss_6d907

We hit this too. Scoping journey mapping to trial users first made it manageable.

lena_boyd_9b2f3

Following. We're about to do the same thing for our SMB tier.

paul_mehta_08c95

+1. The HubSpot step is where ours kept breaking.

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