nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moved response rate with segments — here's our setup

marcus_frei_17dd2

We measured the health score before and after turning on journey mapping. The result surprised us. Anyone seen the same?

Find more posts tagged with

Comments

omar_vance_08c02

Worth checking your CSAT window. Ours was skewed until we narrowed it.

dana_calvi_150d2

+1. The Salesforce step is where ours kept breaking.

ivy_boyd_d3560

Following. We're about to do the same thing for enterprise accounts.

yuki_holt_ed2c0

Curious what cadence you landed on. We over-asked and the health score tanked.

hana_boyd_73ec7

+1. The Segment step is where ours kept breaking.

yuki_holt_15c4a

Honestly the in-app survey didn't move CES for us. Jira did more.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of