Half our team lives in Zendesk, so getting dashboards data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying response routing to the account owner field.
Same setup here. In our case it came down to dashboards being too broad.
Following. We're about to do the same thing for new onboarding cohorts.
Following. We're about to do the same thing for self-serve users.
