Quick one. Since we moved to a quarterly cadence, our churn has been all over the place. Is that a auto-theming config issue or are we reading it wrong?
+1. The Microsoft Teams step is where ours kept breaking.
Curious what cadence you landed on. We over-asked and the health score tanked.
We measure churn weekly now and it's made journey alerts decisions much easier.
Worth checking your churn window. Ours was skewed until we narrowed it.
+1. The Slack step is where ours kept breaking.
