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Zapier sync dropping CES — anyone seen this?

wade_quinn_86b47

We're working through CSAT surveys and we scaled past 5,000 accounts. Curious how others have handled it, especially around NPS. Any rules of thumb?

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nina_marsh_c9d92

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

tara_webb_a5baa

Honestly session replay didn't move renewal rate for us. Intercom did more.

tom_akoto_cc732

Following. We're about to do the same thing for renewals at risk.

yuki_marsh_6e5af

Same setup here. In our case it came down to NPS surveys being too broad.

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