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Jira integration setup tips for our SMB tier?

sofia_voss_a30c5

We're working through NPS surveys and we moved to a quarterly cadence. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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nadia_carr_9c0d3

Curious what cadence you landed on. We over-asked and NPS tanked.

kiran_quinn_8a056

Same setup here. In our case it came down to CSAT surveys being too broad.

theo_hale_eedb4

We hit this too. Scoping response routing to renewals at risk first made it manageable.

nadia_reyes_c1204

Curious what cadence you landed on. We over-asked and response rate tanked.

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