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What worked for us setting up journey alerts

elena_akoto_00d5f

Half our team lives in Zendesk, so getting CES tracking data in there matters. How clean has that been for you?

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felix_soto_a1a8b

We measure churn weekly now and it's made NPS surveys decisions much easier.

nadia_webb_067e4

Spent a week on this. The fix was tying response routing to the account owner field.

ravi_akoto_12b0e

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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