Half our team lives in Jira, so getting response routing data in there matters. How clean has that been for you?
+1. The Jira step is where ours kept breaking.
Same setup here. In our case it came down to journey mapping being too broad.
We measure CES weekly now and it's made the in-app survey decisions much easier.
We hit this too. Scoping auto-theming to renewals at risk first made it manageable.
Curious what cadence you landed on. We over-asked and renewal rate tanked.