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Stopping NPS from sliding after we moved to a quarterly cadence?

lena_rourke_28c6d

Trying to get the in-app survey right for our SMB tier. The defaults don't quite fit. What did you change?

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Comments

omar_vance_52269

Worth checking your CSAT window. Ours was skewed until we narrowed it.

esme_frei_f0714

Same setup here. In our case it came down to CES tracking being too broad.

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