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Intercom integration setup tips for enterprise accounts?

theo_pratt_5b841

We measured renewal rate before and after turning on response routing. The result surprised us. Anyone seen the same?

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paul_frei_46219

We hit this too. Scoping NPS surveys to self-serve users first made it manageable.

tom_frei_53ca0

We hit this too. Scoping auto-theming to our SMB tier first made it manageable.

paul_rourke_d1605

+1. The Intercom step is where ours kept breaking.

esme_akoto_b3c80

Following. We're about to do the same thing for self-serve users.

felix_frei_70dbf

Honestly journey mapping didn't move CES for us. Slack did more.

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