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Intercom vs Zapier for pushing CES tracking data?

paul_webb_99fe8

We're working through the in-app survey and we moved to a quarterly cadence. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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Comments

wade_dunn_9adce

+1. The HubSpot step is where ours kept breaking.

paul_holt_a5293

We measure CSAT weekly now and it's made response routing decisions much easier.

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