Quick one. Since we switched CRMs last month, our NPS has been all over the place. Is that a segments config issue or are we reading it wrong?
Following. We're about to do the same thing for our SMB tier.
+1. The Marketo step is where ours kept breaking.
We hit this too. Scoping CES tracking to self-serve users first made it manageable.
Have you tried routing it through Zapier? Fixed the CES gap for us.
