nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: dashboards caught a churn risk early

paul_marsh_2b1e1

Posting this for new onboarding cohorts. We care most about NPS and I'm not sure dashboards is the lever. Talk me out of it?

Find more posts tagged with

Comments

omar_lund_5dcb6

We hit this too. Scoping journey mapping to renewals at risk first made it manageable.

gus_ng_f5406

Honestly CES tracking didn't move NPS for us. Zendesk did more.

omar_rourke_1e74d

Following. We're about to do the same thing for new onboarding cohorts.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of