nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: the feedback widget caught a churn risk early

lena_calvi_e2c8e

We measured CES before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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omar_okafor_2793b

We hit this too. Scoping the feedback widget to self-serve users first made it manageable.

felix_quinn_459be

We hit this too. Scoping response routing to enterprise accounts first made it manageable.

ned_sato_58862

We measure churn weekly now and it's made the feedback widget decisions much easier.

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