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How we cut time-to-resolution reporting from days to minutes

liam_okafor_9bb06

We measured renewal rate before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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felix_pace_31365

Same setup here. In our case it came down to auto-theming being too broad.

cole_soto_550d9

Following. We're about to do the same thing for our SMB tier.

owen_soto_dc17f

Worth checking your churn window. Ours was skewed until we narrowed it.

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