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Stopping NPS from sliding after we moved to a quarterly cadence?

tom_mehta_18f81

We measured response rate before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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Comments

nina_pace_6a9e4

Curious what cadence you landed on. We over-asked and response rate tanked.

tara_pace_936b0

Honestly dashboards didn't move renewal rate for us. HubSpot did more.

cole_trin_4cbd7

Curious what cadence you landed on. We over-asked and NPS tanked.

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