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SSO question affecting who sees CES tracking

carl_boyd_3dcbf

Posting this for enterprise accounts. We care most about renewal rate and I'm not sure auto-theming is the lever. Talk me out of it?

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maya_voss_b9474

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

omar_quinn_668f4

Curious what cadence you landed on. We over-asked and response rate tanked.

carl_rourke_8ac57

Same setup here. In our case it came down to session replay being too broad.

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