Quick one. Since we scaled past 5,000 accounts, our churn has been all over the place. Is that a journey alerts config issue or are we reading it wrong?
+1. The HubSpot step is where ours kept breaking.
We hit this too. Scoping CES tracking to renewals at risk first made it manageable.
Honestly dashboards didn't move response rate for us. Microsoft Teams did more.
Same setup here. In our case it came down to journey alerts being too broad.