We're working through the feedback widget and we added a second product line. Curious how others have handled it, especially around CES. Any rules of thumb?
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and the health score tanked.
Worth checking your churn window. Ours was skewed until we narrowed it.
+1. The Snowflake step is where ours kept breaking.