Half our team lives in Microsoft Teams, so getting the in-app survey data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying journey mapping to the account owner field.
+1. The Microsoft Teams step is where ours kept breaking.
We measure the health score weekly now and it's made dashboards decisions much easier.
Have you tried routing it through Slack? Fixed the CES gap for us.