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Small win: auto-theming caught a churn risk early

tara_calvi_dc55f

Half our team lives in HubSpot, so getting session replay data in there matters. How clean has that been for you?

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Comments

marcus_nair_44390

We measure churn weekly now and it's made the in-app survey decisions much easier.

dana_calvi_150d2

Have you tried routing it through Snowflake? Fixed the NPS gap for us.

tom_sato_47e1c

We measure CSAT weekly now and it's made journey alerts decisions much easier.

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